We at Northwest Computer Accessories (NWCA) our proud of our commitment to our user's privacy and to prove it, we fully disclose our information and privacy practices for your review below. Further, our privacy policies are in current conformance to the latest standards and guidance practices set for the Internet industry.

An overview of our privacy policy:

   1. Information Collection and Use
         1. Information Collection and Purpose
         2. Dealer Registration
         3. Ordering Information
         4. Information Use
         5. Profile Information
         6. Cookies
         7. Third Party Advertising
         8. Log Files
         9. Clear Gifs (Web Beacons/Web Bugs)
   2. Communications from our Site
         1. Special Offers and Updates
         2. Newsletter
         3. Service Announcements
         4. Customer Service
   3. Data Sharing
         1. Legal Disclaimer
         2. Aggregate Information (non-personally identifiable)
         3. Third Party Advertisers
   4. These are the instances in which we will share user's personal information:
         1. Your Firm
         2. Third Party Intermediaries
         3. Service Providers
         4. Business Transitions
   5. Choice / Opt-out
   6. Links
   7. Surveys & Contests
   8. Tell-A-Friend
   9. Security
  10. Credit Checks
  11. Address Verification
  12. Purchasing History
  13. Enhancement of Marketing Profile
  14. Correcting/Updating/Deleting/Deactivating Personal Information
  15. Notification of Changes
  16. Contacting Us

If users have questions or concerns regarding this statement, they should first contact us by sending email to mailto:privacy@nwca.com, or call us at (503) 656-3195.

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Information Collection and Use

Information Collection and Purpose
NWCA is the sole owner of the information collected on our site. We collect information from our users at many different points through-out our web site. Further, we give all users the ability to control what information we receive and how we can use it. And finally, every user may opt out of various (if not all) services and features we provide.
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Dealer Registration
In order for Dealers to take full advantage of this web site, they must first complete the registration form. During registration a Dealer is required to gives contact information (such as name, email address, billing/shipping address, etc.). We use this information to contact the user about services, terms, and discounts on our site for which the Dealer has expressed interest. It is optional for the Dealer to provide demographic information (such as anticipated sales level, etc.), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized, automated, and timely experience on our site. We also require the Dealer’s Tax ID/Social Security Number to those desiring credit terms and special discounts.
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Ordering Information
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
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Information Use
All personally identifiable information collected is used solely for our mutual business transacting needs, and is not shared with ANY outside party -- except as needed to process online transactions (credit cards, credit references, or shipping requests), or as required by a legal law-enforcement request (see 'Legal Disclaimer' below). Some non-personally identifiable information maybe disclosed (amount of users currently active, time spent per page, entry points, exit points, referrers, browser types used, OS used, IP and city locations) for the sole sake of identifying trends, assisting manufacturers in product interest, and ultimately tailoring our site to provide what our user's need and want.
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Profile Information
We store information that we collect through cookies, log files, clear gifs to create a profile of our users. A profile is stored information that we keep on users in general (aggregate), that details their viewing preferences. Collected information is not tied to the users personally identifiable information. These profiles are used to tailor a user’s overall visit to our Web site, and to direct pertinent marketing promotions to these client groups in whole. These general demographic profiles maybe shared in future use.
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Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user, and is used primarily for the user's current and future site usage and ease. We use both session ID cookies and persistent cookies. For the session ID cookie, once a user closes the browser, the cookie simply terminates and no longer exists. Session cookies typically store temporary variables for processing of the user's page requests. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. All cookies that our site creates can be viewed (and removed if desired) via the link below, or by following your Internet browser's help file directions.

Some of our links to outside companies or our news articles that we provide, have or may utilize, cookies through their sites and/or articles themselves. Please note, we have no access to or control over these cookies.

To learn about (and control) our site's creation and use of cookies and carts in full detail, please click here.
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Third Party Advertising
At this point in time we do not utilize any direct onsite advertising from 3rd parties. However, we may make reference to or through related links to other companies or news articles within our site, receive indirect advertising from 3rd parties. Third party advertisers will not have the same privacy policies as we do. We therefore, encourage you to be aware of these independent and 3rd party privacy policies.

This privacy statement covers the use of cookies by our site (NWCA) only, and does not cover the use of cookies by any other advertisers or other affiliated or unaffiliated parties.
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Log Files
We, like most standard Web site servers, use log files. This information collected includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, but can indirectly lead to city identification. We use a tracking utility called "LiveStats" from DeepMetrix that uses log files to analyze user movement. See the Profile Information section above.
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Clear Gifs (Web Beacons/Web Bugs)
We currently do not employ the software technology called clear gifs (a.k.a. Web Beacons/Web Bugs).

Clear gifs are tiny graphics with a unique identifier that are simply used to track the online page views of Web users. Clear gifs are invisible on the page and are very small, about the size of the period at the end of this sentence. Clear gifs do not tie to user's personally identifiable information.

Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or 3rd party company. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company's clear gif, the Web site or advertising company could match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information could then be given to the advertising company or Web site. We do not use this practice, however, outside firms may.

In addition, we may use clear gifs in our future HTML-based emails to let us know which emails have been opened by the recipients. This would allow us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
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Communications from our Site

Special Offers and Updates
We send all new members a welcoming email to verify password and username, and for the user's records. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections below.
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Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections below.
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Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance, or change in site procedures, we might need to send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
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Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
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Data Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
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Aggregate Information (non-personally identifiable)
From time-to-time we may share aggregated demographic information with our partners and advertisers. The purpose of this is solely to gauge the overall performance of our site, and its ability to meet the needs of our consumers. This is not linked to any personally identifiable information.
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Third Party Advertisers
We do not share any personally identifiable information with any third party.
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These are the instances in which we will share user's personal information:

Your Firm
Within and with your direct firm only -- and only with authorized/superior level personnel -- for the intra-office/business needs.
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Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
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Service Providers
We are our own service provider, hosting our own site to best serve our customers. With the exception of credit card, bank and freight processing, all data is handled "in-house". Therefore, minimizing the data share of any personally identifiable information with any outside ISPs or other firms.
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Business Transitions
Please be aware that should we ever go through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, user's personal information will, in most instances, be part of the assets transferred. Users will be notified via [email] prior to a change of ownership or control of their personal information. If as a result of the business transition, the user's personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
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Choice / Opt-out
Our users are fully given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any related or unrelated material, can keep their address information off of our lists. Further, we provide all users the ability to view (and delete) all set cookies tied to the usage of this site.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at optout@nwca.com We also offer an opt-out mechanism on the member information pages under "My Account", or the user may contact us at via email; info@nwca.com by phone; (503) 650-2691, or by mail; 12310 SE Hwy 212, Clackamas OR 97015.

Users of our site are not always notified when their information is being collected by any outside parties. Particularly when we reference other supporting manufacturers or through related news articles featured on our site. Please be aware of all outside company's individual privacy policies.
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Links
This Web site contains links to other sites, most notably the manufacturers that provide the products we sell. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site (NWCA).
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Surveys & Contests
From time-to-time our site requests information from users via surveys and/or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any included information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code, product interests, etc.). Contact information will be used (and maybe shared with any contest/survey sponsors) to notify the winners and award prizes. Company sponsored survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. user's personally identifiable information is not shared with third parties unless we give you prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use user's personally identifiable information for any secondary purposes.
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Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us at mailto:optout@nwca.com to request the removal of this information from our database.
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Security
This Web site takes every precaution to protect our user's information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
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When our registration/order form asks users to enter sensitive information (such as credit card number, tax ID, and/or social security number), that information is encrypted and is protected with the best and latest encryption software - SSL 3.0. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes 'locked', as opposed to unlocked, or open, when users are just ‘surfing’. SSL encryption is based on an individual "key" for every unique connection. We use the highest level of 128bit encryption for domestic business purposes only.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected and user level specific access within our systems to gain appropriate client access. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Further, any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our user's information is protected. Finally, the servers that store personally identifiable information are in a secure facility.

If users have any questions about the security at our Web site, users can send an email to mailto:privacy@nwca.com.
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Credit Checks
For example, to determine if users qualify for various purchasing terms with our company, we use their name and Tax ID/Social Security Number to properly verify credit references. This document is always kept completely confidential and is always in a locked and secured area. This information (outside of IRS taxation needs) is NOT used for any other purpose.
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Address Verification
We use shipping provider's verification services (such as UPS, FedEx, etc.) to verify a user’s address to ascertain proper shipping locations and appropriate freight rates.
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Purchasing History
In order for this Web site to enhance its ability to tailor the site to a user’s preference, we combine information about the purchasing habits of users with similar information to create an easier -- more tailored -- personalized site experience.
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Enhancement of Marketing Profile
On occasion we may purchase third party marketing data and add it to our existing user database to better provide pertinent offers we believe our clients would be interested in. This information is used to enhance or overlay the ‘profile’ of our aggregate users. See also the "Profile Information."
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Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or billing/shipping address), or if a user no longer desires our services, we provide a way to correct, update or delete/deactivate user's personally identifiable information. This can usually be done at the member information page (under "My Account") or by emailing our Customer Support at info@nwca.com. Or, contact us by telephone or postal mail at the contact information listed at the right side of this (and every) page.
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Notification of Changes
If we need to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use user's personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
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Contacting Us
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone: (503) 656-3195
Fax: (503) 650-2809
Email: info@nwca.com
Postal Address: 12310 SE Hwy 212, Clackamas OR 97015